Explore the challenges faced by a Brazilian company in the commercial vehicle market, as it navigates through a crisis without recognizing early signals. Learn how strategic intervention, process reevaluation, and a proactive approach to succession planning are crucial for survival.

The case study serves as a valuable lesson in crisis management and the importance of recognizing early warning signs. From inefficient production practices to the need for succession planning, the blog highlights the multifaceted approach required to navigate a crisis successfully. Companies are urged to learn from this example and prioritize transparency, optimized administration, and strategic planning to ensure long-term prosperity.

In the blog the author delves into the often-overlooked challenges within digital business landscapes, drawing from real-world experiences in the German-speaking region of Europe. The blog emphasizes that complexity in digital processes, often stemming from attempts to mirror intricate analog models, can hinder efficiency. It highlights critical indicators of complexity, both in processes and digital business models, including convoluted workflows, lack of standardization, manual bottlenecks, and outdated technology.

A significant focus is on the unique challenges faced by German businesses, where data security concerns sometimes hinder digital progress. Despite these challenges, the blog encourages businesses to challenge norms and innovate digitally. The text showcases the expertise of iMB, a company with 18 years of experience in simplifying complex processes and fostering digital innovation. Ultimately, the blog advocates for proactive identification of complexity, leading to streamlined operations, reduced costs, and enhanced customer satisfaction.

In general, it can be said that the higher the scalability and the possibility of data collection, the higher the substitution by AI.

In the following, we want to discuss various aspects of AI Hallucination in this blog post based on our project experience. We have repeatedly discussed all of the aspects mentioned with our clients as well as internally at iMB and iMBdigital.Gallery_. If you follow us on the various social media channels, you will have found similar discussion posts fragmental again and again.

There is excitement (..) in the box - that is, between the white-collar professionals. For the first time in history, a digital technology is emerging that threatens the very repetitive work of these professionals.

What is the answer?

Lean Startup belongs to the agile management methods. The approach is very often used by strategic investors in the startup scene. Since 2016, we have worked in five projects with startup companies; all of them were in the advanced seed stage. In all cases, our clients were the strategic investors of the Brazilian startups. Even though the companies were in an advanced seed stage, they were still operating under noticeably increased uncertainty.

Business Development Coffee Shop Franchise - Part Three: Transformation of client relationship & migration to digital business models.

The original project focus when the project was placed at the beginning of 2020 was to develop a system to increase customer satisfaction and maintain it at a high level. During past years, our customer was in a crisis. Difficulties in the management of the company led to a loss of the profitability and customer satisfaction indices.

With the outbreak of the pandemic in Brazil in March 2020, the project focus expanded. In addition to the focus on customer satisfaction, the new situation was to be used to develop possible new business models using digital tools and fundamentally increase customer loyalty. The general idea could be summarized as follows: more agility through digital services.

Is it possible to design projects with open results?

That is not easy.

Especially not if the initial situation was an acute crisis in very recent times. The threatening dynamics made open- ended thinking almost impossible. So you can only move forward from success to success.

This time the project definition was more differentiated. It was not about acute crisis management, but rather about a strategy to consolidate the position, or better, a further expansion using the prevailing crisis scenarios in Brazil. It was clear, however, that no enthusiastic adventures should be undertaken and that any strategic assumption must be robustly backed by operational-tactical measures. The implementation of these tactical measures should then also define the next steps or be used to adapt the strategy.

In 2012, the economic situation in Brazil was still largely unproblematic. The country had the longest phase of an economic and social upswing in democratic times behind it. The financial crisis of 2008-2010 had been overcome extremely well, without really causing major upheavals. A new sociological- economic middle class had emerged in the context of the emerging global economies.

Starting in 2014, Brazil's situation deteriorated rapidly and an economic downturn occurred, which has not really stopped until today.

After one year, growth of over 25% was achieved at the beginning of 2017 and profits increased by 100% compared to the previous year. The installed simple financial control system improved efficiency and cash flow in the small local coffee store chain. All installed coffeeshops were back in the blue zone.

We have been applying the Design Thinking mindset for many years, evaluating with every project. We see again and again that Design Thinking is probably one of the most important aspects on the path of corporate cultural change in a transformation. Therefore, we come to the project with the evolutionary knowledge of Design Thinking and implement this way of thinking. It should take root and stay in the project and in the client company.