In the commodity industry of the Latin American market, mechanical and plant engineering companies face particular challenges. As an interim project manager, I have supported various companies in digitalization and reorganization in recent years. One of these projects impressively demonstrates how strategic measures in the after-sales business can not only increase customer satisfaction, but also sustainably improve productivity and competitiveness.

The after-sales business is far more than just a support area. It is a strategic asset that ensures long-term success in a challenging industry. With flexible processes, digital transformation and a strong focus on customer needs, companies can sustainably strengthen their competitiveness - even in the most remote regions of the world.

In today’s globalized world, mining companies are increasingly focusing on maximizing local content in their operations, particularly in regions like South America, where mining is a significant economic driver. Recognizing this, a leading North American mining equipment supplier has embarked on a groundbreaking feasibility study aimed at increasing local content in Bolivia and Chile. This initiative is part of a broader strategy to support sustainable development in these regions while enhancing the company’s market presence.

Generative AI holds immense potential for transforming strategic business scenario generation. By leveraging AI's creative, data-driven, and efficient capabilities, businesses can enhance their strategic planning, stay ahead of market trends, and better manage uncertainties. As generative AI continues to advance, its role in shaping the future of business strategy will only grow, offering new possibilities and driving innovation.

The integration of GenAI with process mining demonstrated significant potential for process optimization and innovation in the automotive supply chain. However, the project's success depended heavily on data quality, technological expertise, and effective change management. While the project faced delays and challenges, the long-term benefits and insights gained underscored the transformative potential of combining process mining with GenAI.

Exploring Succession Planning and Opportunity-Risk Management. We reflect on the key themes and insights presented in our blog post focusing on succession planning and opportunity-risk management within a family businesses active in the supplier sector for automotive, with a specific lens on a Brazilian case study. The blog delves into the intricate dynamics of family businesses, especially as they transition across generations. It poses thought-provoking questions about the sustainability of family-led management in evolving market landscapes and highlights the importance of integrating generational change with strategic business transformations.

Explore the challenges faced by a Brazilian company in the commercial vehicle market, as it navigates through a crisis without recognizing early signals. Learn how strategic intervention, process reevaluation, and a proactive approach to succession planning are crucial for survival.

The case study serves as a valuable lesson in crisis management and the importance of recognizing early warning signs. From inefficient production practices to the need for succession planning, the blog highlights the multifaceted approach required to navigate a crisis successfully. Companies are urged to learn from this example and prioritize transparency, optimized administration, and strategic planning to ensure long-term prosperity.